Refund Policy

1. General Policy

At Xtreme HD IPTV, we strive to provide a high-quality streaming service. Due to the nature of digital services, all sales are considered final once the subscription is activated.

2. Free Trial Recommendation

We strongly recommend that all users request a free trial before purchasing a subscription. This allows you to test compatibility, streaming quality, and channel availability on your device.

3. Eligibility for Refund

Refunds may be considered only under the following conditions:

• Service has not been activated.
• Technical issues that cannot be resolved by our support team.
• Duplicate or accidental payments.

4. Non-Refundable Situations

Refunds will not be granted in the following cases:

• Change of mind after purchase.
• Compatibility issues without testing the free trial.
• Incorrect device setup or user-side issues.
• Temporary service interruptions caused by internet providers.

5. Refund Request Process

To request a refund, please contact our support team within 24 hours of your purchase. Include your order details and a clear explanation of the issue.

6. Processing Time

Approved refunds may take between 3 to 10 business days depending on your payment provider.

7. Contact Us

If you have any questions regarding this Refund Policy, please contact us through our contact page.